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Frequently Asked Questions

Q - Do you accept Section 8 / low income?
A - Effective January 1, 2020, Jones & Jones Communities will now accept Section 8 vouchers. The rental requirements stay the same, and all applicants must qualify at 2.3 times the rental rate, as well as the employment and credit requirements.
Q - What is your pet policy and what breeds are allowed?
A - Unfortunately, pets are not allowed.
Q - Do you have a fitness center?
A - No, we do not have a fitness center onsite.
Q - Are there washer and dryer hookups in the apartment?
A - No, there are no private washer and dryer hookups inside each apartment, but there are laundry facilities available throughout the property.
Q - Does the security deposit depend on my credit score?
A - We take into consideration a complete credit, rental, and employment history when determining the security deposit.
Q - Do you offer 6-month leases?
A - Yes, we offer 6-month leases, however, the rent will be increased by 20% per month.
Q - How many people are allowed to live in an apartment?
A - The guidelines are as follows:
       Studio - No more than 2 people
       1 bedroom - No more than 3 people
       2 bedrooms - No more than 5 people

Q - Are utilities included?
A - Utilities are property specific. Please contact the Leasing Office for more information.
Q - How long can I hold an apartment?
A - With a holding deposit, an apartment can be held for 14 days.
Q - How long will the application approval process take?
A - Once we receive all the required documents, the approval process should take no more than 48-72 hours.
Q - Do you accept cash for holding deposits or rent?
A - Under no circumstances do our offices accept cash. You can pay online at your property's website,